Effective Date: 10 September 2024
Last Updated: 23 May 2025
At Graphikri (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy of our users (“user,” “you,” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, graphikri.com (“Website”), and your choices about the collection and use of your information. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you register on the Website, make a purchase, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities on the Website. This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card number, billing address)
- Username and password for your account
- Any other information you provide to us voluntarily
1.2 Non-Personal Information:
We may collect non-personal information about you whenever you interact with our Website, such as:
- Browser type and version
- Operating system
- IP address
- ISP
- Date and time of access
- Referring website address
- Clickstream data
1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, tracking pixels, and similar technologies to collect and store information about your interactions with the Website. These help us understand how you use the site and improve your experience.
2. How We Use Your Information
2.1 To Provide and Improve Our Services:
We use the information we collect to:
- Process transactions and manage orders
- Send confirmations, invoices, and other communications
- Provide customer support
- Improve our Website and services
- Monitor usage trends
- Prevent fraud and enhance security
2.2 To Communicate with You:
We may use your information to:
- Send marketing communications
- Notify you of policy updates
- Share news and promotional content
2.3 For Legal and Compliance Purposes:
We may use your information to:
- Comply with laws and regulations
- Respond to lawful requests by authorities
- Protect our rights, property, and safety
3. Sharing Your Information
3.1 With Third-Party Service Providers:
We may share your information with service providers that help us operate the Website and deliver services (e.g., payment processors, hosting services, customer support).
3.2 For Legal and Security Purposes:
We may share your data to comply with legal obligations, enforce our Terms, and prevent harm or fraud.
3.3 Business Transfers:
In case of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Retention
We retain your information only as long as necessary for the purposes described in this Policy or as required by law. In case of disputes or legal claims, we may keep your data longer.
5. Your Choices and Rights
5.1 Access and Correction:
You may request access to or correction of your personal data by contacting us.
5.2 Opt-Out of Marketing:
You can opt out of promotional emails by clicking âunsubscribeâ or contacting us directly.
5.3 Cookies:
Most browsers allow you to disable cookies. Note that some features may not work properly if cookies are disabled.
5.4 Do Not Track:
Our Website does not respond to Do Not Track signals.
5.5 California Privacy Rights:
If you are a California resident, you have rights under the CCPA. You may request information or deletion of your data by contacting us.
5.6 EU and UK GDPR Rights:
If you are in the EU or UK, you have rights under GDPR, including data access, correction, deletion, portability, and the right to object or lodge a complaint with a supervisory authority.
6. Security of Your Information
We implement appropriate security measures to protect your data. However, no system is 100% secure. You are responsible for keeping your account credentials safe.
7. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect data from children. If we learn a child has provided personal information, we will delete it.
8. Third-Party Websites
We may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page. Please review it regularly.
10. International Data Transfers
Your data may be transferred and stored outside your country of residence, including to the United Kingdom, where data protection laws may differ.
11. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
- Email:Â info@graphikri.com
- Phone:Â +44 7923938173